01 / TECHNOLOGY
ATTENDANCE AND TIME TRACKING ●OPERATIONS MANAGEMENT ↗SUPERVISION ✓
Solutions that adapt to your operations.
In-house development, specialist solutions and integration of third-party tools.
Explore solutions SOLUTIONS FOR FACILITY MANAGEMENT 2026
Service management
can go much further.
Software, consulting and supervision to organise, monitor and improve services and facilities throughout Spain.
IN-HOUSE AND THIRD-PARTY SOFTWARE·CONSULTING AND IMPLEMENTATION·MONITORING AND QUALITY
CONCEPT VIEW · SAMPLE DATA● Operational system
OPERATIONS / OVERVIEW
Example view ⌄A clearer view of your services.
SCHEDULED TASKS248↗ Operations tracking
INSPECTIONS36✓ Centralised information
SITES18↗ Multi-site visibility
Service activity Illustrative example
JanFebMarAprMayJun
Tracking Recent actions
Check completedService inspection
CompletedIncident recordedAction tracking
In progressReport updatedOperational KPIs
Available01 A COMPLETE APPROACH TO FACILITY MANAGEMENT
More than software.
Much more than consulting.
At hidem, we combine operational expertise, technology and fieldwork to help manage, supervise and improve services and facilities.
We do not start with a fixed tool. We assess each need and propose the right solution, whether through our own technology, third-party solutions or independent professional services.
02 / PROFESSIONAL SERVICES
ConsultingProcesses and digitalisation
InspectionsMonitoring and control
QualitySurveys and assessment
ReportsKPIs and continuous improvement
Experience that drives improvement.
Consulting, inspections, quality assessment and contract monitoring, also without our software.
View professional services02 TECHNOLOGY ECOSYSTEM
Technology for every
operational challenge.
hidem Platform, YOYASTOY and CAPTO: specialist solutions for different management needs.
02 / YOYASTOY
Attendance and time tracking
Record staff attendance, monitor hours worked and analyse time spent on each service.
An established solution in the hidem ecosystem for monitoring service delivery.
Discover YOYASTOY03 / CAPTO
CAPTO
Digitising measurements and checks
Record, organise and access your facility measurements through a digital solution.
CAPTO makes it easier to collect and record facility measurements, such as those associated with legionella monitoring at water outlets, digitising information gathered during inspections and maintenance.
Discover CAPTO03 PROFESSIONAL SERVICES
Expertise is also
part of the solution.
We help you understand how your services operate, assess results and find opportunities for improvement.
Consulting and processes
Needs analysis, procedure reviews and the design of operational improvements.
Technology implementation
Selection, configuration, integration and support for in-house or third-party software.
Inspections and audits
On-site checks, quality controls and service delivery assessments.
Surveys and assessment
Collection of feedback, analysis of results and identification of areas for improvement.
Contract supervision
Monitoring of obligations, deviations, incidents and corrective actions.
Data and reporting
KPIs, dashboards, reports and analysis for informed decision-making.
Application hosting
We host management, maintenance and Facility Management applications, adapting the environment to each organisation’s needs.
We also advise on drafting and analysing tender specifications, technical bids and performance indicators. Tell us what you need
04 WHO WE WORK WITH
Two perspectives.
One shared goal.
We understand the needs of those who deliver services and those who need to supervise them.
FACILITY SERVICES
Organise operations better. Demonstrate service quality more clearly.
Bring staff, tasks and incidents under one roof, simplify contract monitoring and access useful information to improve service delivery.
Let's talk about your servicesSERVICE OVERVIEWConnected operations
Attendance and teams↗
Tasks and actions↗
Monitoring and control↗
05 COMMITMENT
Rigour is part
of how we work.
Information security, quality and confidentiality in project management. See our ENS MEDIUM and ISO 9001:2015 certifications, as well as our quality policy.
06 / NATIONWIDE COVERAGE
One shared view of your services, wherever they are.
hidem provides services and delivers projects across Spain. We support organisations that manage facilities and contracts at multiple locations, coordinating processes, information and monitoring.
07 LET'S TALK
Tell us your challenge.
Let's find the solution.
You do not need to know which software or service you need. We can start by understanding what you want to improve.